General FAQ
Is your durian fresh?
Yes! Definitely! Fresh from Raub farm to your doorstep every day.
Not all the seeds are small, do you mix? Are they real Musang King?
Rest assured that all pulps are 100% Musang King from Raub. For the seeds, they are 10% big or medium as they are grown by mother nature. Therefore, no all-small-seeds guarantee.
The seed is exposed and not covered by flesh.
Due to durian is a nature product, this happens commonly. Rest assured that neither the quality nor taste is effected from it.
When is the best consumption period?
Best consumed within SAME day.
1-3 days: Keep in chiller.
3-7 days: Keep in freezer.
I have an issue with my order. (Quality related)
Do WhatsApp 012-8051179 with video and photos within 3 hours after delivery is completed.
Place Order
How to place an order?
You may order from this website or through Maybank Sama2 Lokal (M2U and MAE app). Please note price may vary due to platform settings.
For Singapore, how do I place an order?
Contact our official distributors below. Prices are vary from Klang Valley due to international shipping and duty tax.
Singapore- Kai Ling +65 98560323
Can I select the date of delivery?
Sure, we only deliver on your preferred date! Pick the date at check out page.
Klang Valley, Nilai & Seremban: Deliver same day.
Other State: If you choose Tue, we will pick & pack your order on Wed and you receive on Thu.
Singapore: By batch. Do check with distributor for details and order directly from them as website does not support SG postcode.
About Delivery
When do you deliver fresh durians?
Mon: Klang Valley
Tue- Sat: Whole West Malaysia
Sun: Klang Valley
We operate 1-10pm 7 days a week. Whatsapp us for SG delivery schedule
When is the cut-off time for same day delivery?
KL– 6pm
Selangor– 6pm
Nilai, Seremban– 3pm
Other States– 10am (receive next day)
When can I receive my order?
Klang Valley, Nilai & Seremban: Same day 1pm to 10pm.
Other state & Singapore: Next day delivery. Our cold chain logistic will contact you before arriving. Do take note that the fresh durians are sealed and chilled during the whole journey. Guarantee 24 hours delivery.
Example: Durian Maison packs your order on Mon, buyer receives Tue noon or afternoon.
Can I request specific delivery time?
Drivers will be handling multiple orders that are grouped within the same area/route. Therefore, we regret to inform you that special arrangement is not available.
How much is the delivery fee?
RM15: KL
RM20: Selangor
RM30: Other States and Selangor (Far locations such as Rawang, Puncak Alam, Klang, Kapar, Semenyih, Beranang, Banting, Jenjarom, Teluk Panglima Garang, Jenjarom, Putrajaya, Cyberjaya, Sepang etc)
Is self-pick-up allowed?
Yes, Taman Cempaka in Ampang. Please WhatsApp 012-8051179 for location.
What is your coverage area?
- KL
- Selangor
- Nilai, Seremban
- Other State (next-day delivery)
- Singapore (next-day delivery)
Whatsapp us your postcode before ordering.
Why there is a daily order volume limit?
To deliver consistent quality that you deserved, we emphasise strict quality control before delivering.
Are bulk orders or corporate orders available?
Yes, please WhatsApp 012-8051179 for special offers.